Is your mescan showing an error message? Let us know quickly so we can address the issue and get you back to training effectively as soon as possible.
(The cardioscan customer service is available Monday to Friday from 9 AM to 6 PM.)
Heart rate variability, stress level, body composition, and metabolism: With the mescan self-check, you can discover what’s going on inside you—exactly when you want to. The mescan helps you optimize your training, nutrition, and recovery to achieve your goals.
The vicoach app is your virtual coach, guiding you in the right direction whenever you need it. Based on the measured body data, vicoach generates the best recommendations for you, ensuring that training, nutrition, and recovery work effectively.
Here you will find all the important questions and answers regarding the use of the mescan.
Always measure yourself before training, wearing the same clothes, and at the same time each day to achieve optimal results and ensure comparability.
A measurement with prostheses is not an issue. However, it should be noted that prostheses of any kind can influence the results of a body composition analysis. For further details, you can refer to the official documentation.
The vicoach app is mostly free to use, including access to your measurement results. However, for exclusive content and features, a subscription is required. For more details, you can visit the official page.
A mescan measurement can be done before each training session to assess your readiness for exercise. Other values (such as muscle mass, fat mass, etc.) take more time to change.
The reference values for our measurements are based on individuals aged 18 and over. Therefore, measurements for minors may show deviations.
A measurement for pregnant women is less effective due to physiological factors. At certain stages of pregnancy, the unborn child can influence the measurements. It's important to consult a healthcare provider for personalized advice.
A measurement for pregnant women is less effective due to physiological factors. At certain stages of pregnancy, the unborn child can influence the measurements. It's important to consult a healthcare provider for personalized advice.
You can download the vicoach app from the Apple App Store (for iOS devices like iPhone) or from the Google Play Store (for Android devices). For more information, visit here: https://cardioscan.de/software/app
You can download the vicoach app from the Apple App Store (for iOS devices like iPhone) or from the Google Play Store (for Android devices). For more information, visit here: https://cardioscan.de/software/app
No, this is not possible, as your vicoach account and personal data are linked to your email address. Each person needs their own email for a separate account.
You need the vicoach app to view your mescan results. The app is necessary for accessing and analyzing the measurement data.
vicoach app: Go to the home screen of the app and select "I have forgotten my password." You will then receive an email at your registered address with instructions to reset your password.
Is your mescan showing an error message? Let us know quickly so we can address the issue and get you back to training effectively as soon as possible.
(The cardioscan customer service is available Monday to Friday from 9 AM to 6 PM.)